We take pride in making sure your order gets out quickly. We carefully check every item before shipping and we give extra care to our packaging to make sure every item arrives safely. Orders normally ship via UPS Ground, FedEx, or USPS within 4-5 days when in stock. Some items are drop shipped from the manufacturer and can take a little longer. For your convenience, whenever we ship an order, we electronically mail a shipping confirmation notice including the tracking number from UPS, FedEx, USPS, or a local delivery service.
1. Neighbor Medical does NOT ship to International, PO or APO/FPO addresses for any reason, under any circumstance.
2. Neighbor Medical does NOT accommodate a personal pickup of the merchandise.
3. Neighbor Medical does NOT refund shipping costs for any reason, under any circumstance.
4. We only ship on Mondays through Fridays. We do not ship on holidays or weekends.
5. Estimated shipping time means the number of business days. This does not include weekends and holidays.
6. Expedited shipments are shipped on Monday through Friday and not on weekends or holidays. Please note that 1 day, 2 day and 3 day shipping refers to business days and does not include weekends and holidays.
7. Expedited shipments received after 2PM or on the weekends will ship the next business day.
WE ALWAYS TRY TO GET EVERY ITEM OUT WITHIN 1-2 DAYS. BECAUSE OF INVENTORY CONDITIONS (SOME ITEMS ARE DROP SHIPPED FROM THE MANUFACTURER), SHIPPING, AND MATTERS OUTSIDE OF OUR CONTROL, OUR SHIPPING POLICY SHOULD NOT BE INTERPRETED AS A GUARANTEE OR PROMISE THAT WE WILL SHIP ON A SPECIFIC DAY. IF YOU HAVE A QUESTION ABOUT THE EXPECTED DATE OF SHIPMENT ON A PARTICULAR ITEM OR ORDER, PLEASE CALL US AT (786) 866-5903 FOR MORE INFORMATION.
Title and Risk of Loss
Title to items being purchased passes from us to you at the time of shipping. You agree to take on full liability for safety and validity of delivery address given to us at the time of purchase.
Neighbor Medical will not incur any forwarding costs on shipments. Neighbor Medical will not be responsible for damages or delays resulting from Acts of God, war, riot, seizure, terrorist activities, embargo or other acts or events outside of the reasonable control of Neighbor Medical.
Neighbor Medical does NOT guarantee that an order received after 4:30PM (CST) will be shipped that same day.